I filled out my application and was contacted the same day to let me know my application had been received. Brooke encouraged me to get the breast pump that best fit my needs and she was also knowledgeable with questions I had. Lauren was a dream. She checked in with me, and made sure all of my information was sent to my doctor in a timely manner. I admire that she followed up with me every step of the way. Once my order shipped I received an email on a Monday and I had my breast pump by Wednesday. I HIGHLY recommend the Breastfeeding Shop. Everyone is professional & personable which means a lot to me. I could say so much more. My experience was a breeze & the customer service here is superb just absolutely phenomenal. Thanks Lauren & Brooke!